Email helpdesk with username - Ex/ Please remove Brian Simmons (bwsimmons) from the PHS distribution/school group.
SIRS Support - Call Pam :)
Hardware Issues/Repairs - Confirm with Tech, box up, complete S18 (attach a copy, put the original in the S18 binder), send through interoffice mail. Everything is sent to West World http://www.westworldsales.com/
Minimum $60 for checking out the product (West World)
If a staff member has caused a problem to the machine ie spilling/dropping the staff member must negotiate the price with Darlene.
Smartboard Trouble Shooting -
BEST SITE FOR CABLES ETC..MONOPRICE!!!! Screen is purple/yellow - Try new VGA adapter (more can be bought through monoprice.com) Smartboard won't connect to the computer (light on side is flashing or stays red) - Unplug USB from controller under speaker; Connection Wizard in Control Panel (Applications - Smart Product Drivers - Control Panel) Projector is flickers/shutting down/other weird stuff - Tell Nathan
What to use Nathan for:
Smartboard
Hardwear
Software
Not useful for document camera's etc....comp only.
Can install programs but won't necessarily know how to use it.
Make a list based from teacher problems and give to nathan.
Guest Account Tool -This needs to be blue cabled to work. https://wsec001.b397:4343/
user:guestprovb397
p/w:P4nor4m4B397
To create an account for guests or other users who come into the school. This is a temp account and will last up to a maximum of 5 days.
Password Tool - Use this to reset passwords, lock/unlock email and account access - Requires login.
helpdesk@cbe.ab.ca
817-7777
Adding/Removing Staff from School Group
SIRS Support - Call Pam :)
Hardware Issues/Repairs - Confirm with Tech, box up, complete S18 (attach a copy, put the original in the S18 binder), send through interoffice mail. Everything is sent to West World
http://www.westworldsales.com/
http://www.matrixvideocom.com/ (Les Isner)
http://www.pccorp.com/contact_calgary.html
Smartboard Trouble Shooting -
BEST SITE FOR CABLES ETC..MONOPRICE!!!!
Screen is purple/yellow - Try new VGA adapter (more can be bought through monoprice.com)
Smartboard won't connect to the computer (light on side is flashing or stays red) - Unplug USB from controller under speaker; Connection Wizard in Control Panel (Applications - Smart Product Drivers - Control Panel)
Projector is flickers/shutting down/other weird stuff - Tell Nathan
What to use Nathan for:
Guest Account Tool -This needs to be blue cabled to work.
https://wsec001.b397:4343/
user:guestprovb397
p/w:P4nor4m4B397
To create an account for guests or other users who come into the school. This is a temp account and will last up to a maximum of 5 days.
Password Tool - Use this to reset passwords, lock/unlock email and account access - Requires login.
To reset a password, select Reset Password, reset to 1234, use Student Password Reset Tool for next step.
https://adminapps.cbe.ab.ca/studenttool
Student Password Reset Tool - Step 2 in reseting a student password
Account = ID Numbers
Old Password = 1234
New Password = duck
https://publicapps.cbe.ab.ca/studentpswchange/
Kindergarten: Need to have all of their students ID's and passwords inputed before the end of the school year.
Staff Password Reset Tool - If staff are having password issues, they should use this before calling the helpdesk.
https://publicapps.cbe.ab.ca/PasswordReset/Account/LogOn?mode=staff
Tech Booking System -All equipment can be signed out through this system
user name = sbspriggs
password = panorama
http://phs.site40.net/
How To Videos - Staff already have this link but here is where i posted any How To videos that I made.
http://phtechresources.blogspot.com/
Blogs -
Google Docs- What can it be used for to compliment your teaching. HOMEWORK!!! OPPORTUNITY
Volunteer calendar (swimming)